肯德基服務(wù)英語
菜單Menu
經(jīng)濟豪華餐Meal
? Roasted chicken burger combo黃金烤雞腿堡套餐
? Mini burger combo田園脆雞堡餐
? Extra tasty crispy burger combo勁脆雞腿堡餐
? Zinger burger combo香辣雞腿堡餐
? Mexican Twister combo墨西哥雞肉卷餐
? Dragon Twister combo老北京雞肉卷餐
? New Orleans roast wings combo新奧爾良烤翅餐
? Hot wing combo香辣雞翅餐
? Bucket meal外帶全家桶
快樂兒童餐Kid’s meal
? A set：Nugget+Mashed Potato+Mirinda
? B set：Original Recipe+French Fries+Mirinda
? C set：Mini Burger+French Fries+Mirinda
雞類產(chǎn)品Chicken Products
? Original Recipe吮指原味雞
? Hot Wings香辣雞翅
? New Orleans roast wings新奧爾良烤翅
? Zinger burger香辣雞腿堡
? Extra tasty crispy勁脆雞腿堡
? Mini Burger田園脆雞堡
? Mexican Twister墨西哥雞肉卷
? Dragon Twister老北京雞肉卷
? Popcorn Chicken勁爆雞米花
? Nuggets上校雞塊
? Roasted chicken burger黃金烤雞腿堡
早餐Breakfast
? Egg & Pork Congee皮蛋瘦肉粥
? Chicken & Mushroom Congee香菇雞肉粥
? Seafood & Egg Congee海鮮蛋花粥
? Egg & Pork Floss Twister雞蛋肉松卷
? Egg & Pork Sausage Twister雞蛋豬柳卷
早餐優(yōu)惠組合Braekfast Combo
? Cheese & Egg Burger Combo芝士蛋堡餐
? Mini burger combo田園脆雞堡餐
? Mini burger with Egg combo田園脆雞堡加蛋
? Pork & Egg Burger combo豬柳蛋堡餐
? Congee & Potato Stix Combo花式粥餐
? Egg & Pork Floss Twister Combo雞蛋肉松卷餐
? Egg & Pork Sausage Twister Combo雞蛋豬柳卷餐
早餐飲料及配餐Drinks & Side Items
? Orange Juice都樂鮮橙汁
? Fresh Milk/ Hot Milk鮮牛奶/熱牛奶
? Milk Tea奶茶
? Potato Stix香脆薯棒
? French Fries薯條
? Mashed Potato土豆泥
? Corn on the cob香甜粟米棒
? Egg & Vegetable Soup芙蓉鮮蔬湯
? Dinner Roll胡蘿卜餐包
? Corn Salad玉米沙拉
? Seasonal Vegetable四季鮮蔬
Dessert甜點
? Ice Cream Cone脆皮甜筒 Chocolate/Blueberry巧克力/藍莓
? Sundae圣代Chocolate/Strawberry巧克力/草莓
? Egg Tart葡式蛋撻
Drinks飲料
? Pepsi Cola百事可樂
? Seven-up七喜
? Mirinda美年達
? Ice Tea雀巢冰爽茶
? Ice Tang雀巢橙C
? Coffee咖啡
? Tea紅茶
? Milo美祿
? Tang橙汁
? Milk牛奶
? Nine Lives Juice九珍果汁
? Good Balance Tea清衡茶
Condiments & Common Restaurant Items調(diào)味品和日常用品
? Ketchup番茄醬
? Coffee mate奶精
? Sugar糖
? Sweet & Sour Sauce糖醋醬
? Sweet Chili Sauce甜辣醬
? Napkin/Tissue餐巾紙
? Stirrer攪拌棒
? Straw吸管
? Toothpick牙簽
? Spoon勺子
? Tray托盤
? Cup杯子
服務(wù)七步曲
歡迎光臨Greeting
? Good morning. Welcome to KFC!早上好,歡迎光臨肯德基!
? May I help you, sir?能為您效勞嗎,先生?
? May I take your order now?您現(xiàn)在要點餐么?
? Welcome to KFC. May I take your order? 歡迎光臨肯德基,您現(xiàn)在要點餐么?
? Hello! KFC Restaurant at your service!您好,肯德基餐廳為您服務(wù)
? Excuse me, madam, what can I do for you?我可以幫你什么忙么,女士?
點餐Ordering
? Would you like anything else?還需要我為您點什么嗎?
? Could you repeat the order, please?請重復(fù)一下您點的餐,好嗎?
? How many cups would you like to have, sir?您要幾杯,先生?
? May I know how many people?請問一共幾位用餐?
? Well, I would like to suggest you get it to take away if you are in hurry.如果您趕時間的話,我建議您打包.
? What would you like to drink, sir?先生,您想喝點什么飲料?
? Would you have it here or for take away?請問您在這里吃還是打包?
? Would you like to have a set meal or order them separately?請問您是要套餐還是單點 ?
建議性銷售Suggestive selling
? Would you like some soup, madam?您要點湯么,女士?
? Would you like to try our latest promotion?您想嘗嘗我們的新產(chǎn)品嗎?
? Well, I would like to suggest the bucket meal, sir.我向您推薦我們的全家餐,先生
? This bucket would be a perfect choice for a family of three.我認為這份全家餐適合三口之家.
? If you prefer a light burger, the Mini Burger Combo would be a good option.如果您喜歡清淡一點的漢堡,我建議您來個田園脆雞堡餐.
? We have a variety of chicken foods.我們有各種雞類產(chǎn)品可供選擇.
? Would you like one more order of French Fries?要不要再來份薯條?
找零和結(jié)賬change and check-out
? Do you have 50 fen?請問您有5毛錢嗎?
? Here is your change, miss.這是您的找零,小姐.
? I’m sorry we don’t accept foreign currency.很抱歉我們不收外幣.
? It is very kind of you, sir, but we are not allowed to accept tips.先生,您真是太好了,但我們不能收小費.
? Sorry, we can’t accept this, it is counterfeit.抱歉,這是假幣.
? Thank you, thirty eight yuan & fifty fen, please.總共是38.5.
? You have ordered 2 bucket for 116 yuan. Is that right?您訂了兩個全家桶一共是116元,請問還需要什么嗎?
呈遞餐飲,感謝顧客Closing
? Every Kids Fun Meal comes with a free toy.兒童餐有玩具送
? Have a nice meal.祝您用餐愉快
? Have a pleasant weekend, sir.祝您周末愉快,先生
? Hope you enjoy the meal.希望您吃得開心
? It is a pleasure to be of service.為您服務(wù)我很榮幸.
? Always at your service, madam.歡迎下次光臨,女士
? My pleasure.樂意為您效勞
大廳服務(wù)Lobby service
? Could you please wait in line, sir?先生,請您排隊等候好嗎
? Excuse me, sir, may I take these away?對不起,先生,我可以把這些空盤子收走嗎
? Go straight ahead and turn left, and you will get to the washroom.洗手間一直走然后左轉(zhuǎn)
? Sorry ,sir, this is a non-smoking restaurant. Sorry for any inconvenience.先生,對不起,請勿吸煙
? May I suggest that you keep an eye on your handbag.請保管好您的手提袋
? Miss, do you mind sharing this table with others?小姐,別的客人想和你共用這張桌子,好嗎
? We open from 7:00 in the morning until 23:00.我們的營業(yè)時間是從早上7：00到晚上23：00
? Would you like a baby chair for your child?要不要給您的小孩拿張嬰兒椅
顧客抱怨處理Service Recover
? Could you wait a minute?請等一分鐘左右,好嗎
? Sorry, madam, I am afraid that you have to wait for about two minutes. Do you mind taking a seat here first?對不起,女士,得等兩分鐘左右,請您先到那邊座位上座下好嗎
? I’ll get the manager for you. He’ll be glad to help you.我去把經(jīng)理叫過來,他會很樂意幫助你
? I’m terribly sorry, sir, there may have been a mistake.非常抱歉,可能弄錯了,我向您表示道歉
? Beg your pardon, could you repeat that?對不起,我沒聽請,重復(fù)一下好嗎
? I’m sorry I made a mistake with your order, madam.夫人,很抱歉我下錯單了

我這段時間也在琢磨這個問題,可惜英語不精,這些也是才在網(wǎng)上找到的~~~~~~給你復(fù)制過來~~~~~