酒店常用英語(yǔ)500句
Part one : general expressions
1)Good morning (afternoon ,evening),sir (madam).早上好（下午、晚上好）,好,先生（夫人）
2)How do you do? (-- how do you do ?)您好!
3)Hello (or hi )!您好!
4)How is everything (with you )?
（您的）一切都好嗎?
5)How are you getting on ( or along ) these days ?這幾天過(guò)得怎么樣?
6)How are you ? (- Fine ,thank you .and you? )您的身體好嗎?
7)Glad (nice ) to see you .
見(jiàn)到您很高興.
8)Welcome to our hotel.
歡迎到我們的酒店來(lái)!
9)It’s nice to meet you again , Mr. Johnson .再次見(jiàn)到您太好了,約翰遜先生.
10) Good –bye.(or bye-bye)再見(jiàn)!
11) Good night.晚安（晚間告別用）
12) Have a good rest.祝您休息好!
13) See you later (tomorrow).
以后（明天）見(jiàn)!
14) Hope to see you again soon.
希望不久再見(jiàn)到您!
15) Have a good time.
祝您過(guò)得愉快!
16) We wish you a pleasant stay in our hotel.愿您在我們飯店過(guò)得愉快!
17) Please don’t leave anything behind.請(qǐng)不要遺忘你的東西.
18) Mind (or watch) your step!
請(qǐng)走好!
19) We wish you a pleasant journey.
祝您旅途愉快!
20) Have a nice trip!一路平安!
21) All the best!萬(wàn)事如意.
22) Take care!多保重!
23) Good luck!祝您好運(yùn)!
24) Thank you (very much)
謝謝您（非常感謝）.
25) Thanks a lot.多謝.
26) Thank you for coming.
謝謝您的光臨.
27) Thank you for staying in our hotel.
感謝您在我們飯店下榻.
28) I’m very grateful to you.
非常感謝您.
29) It’s very kind of you.
謝謝,您真客氣.
30) You are (most) welcome.
不用謝,不用客氣.
31) Not at all.不用謝.
32) Don’t mention it.不用謝.
33) My pleasure.(or with pleasure)
很高興能為您服務(wù).
34) Glad to be of service.
很高興為您服務(wù).
35) At your service.樂(lè)意為您效勞.
36) I’m sorry.很抱歉.
37) Excuse me.對(duì)不起.
38) I’m terribly sorry. It’s my fault.
非常抱歉,那是我的過(guò)錯(cuò).
39) I’m awfully sorry for my carelessness.對(duì)于我的粗心大意我非常抱歉.
40) Sorry to have kept you waiting.
對(duì)不起,讓您久等了.
41) Sorry to interrupt you.
對(duì)不起,打擾了.
42) That’s all right.這沒(méi)什么.
43) It doesn’t matter.沒(méi)關(guān)系.
44) Never mind.不要緊,沒(méi)關(guān)系.
45) Let’s forget it.算了吧!
46) What can I do for you?
我能為您干點(diǎn)什么?
47) Can I help you?
48) 我能為您干點(diǎn)什么?
49) Is there anything I can do for you?
有什么能為您效勞的嗎?
50) Just a moment, please.
請(qǐng)稍等一下.
51) Don’t worry about it別擔(dān)心.
52) I beg your pardon?(or Pardon?)
對(duì)不起,請(qǐng)?jiān)僬f(shuō)一遍好嗎?
53) You are wanted on the phone, Mr. Bellow.貝羅先生,有您的電話.
54) Who is speaking, please?
請(qǐng)問(wèn)您是誰(shuí)?（電話用語(yǔ)）
55) I’ll switch you to Room 1120.
我馬上給您接301房間.
56) What number are you calling?
請(qǐng)問(wèn)對(duì)方什么電話號(hào)碼.
57) Who would you like to talk to?
請(qǐng)問(wèn)受話人姓名?
58) Could you hold the line, please?
請(qǐng)（拿著話筒）稍等一會(huì)好嗎?
59) Here are come letters for you.
這是您的信.
60) What a shame!多可惜!
61) I’m sorry to hear that!
聽(tīng)到這事我很難過(guò).
62) We are all sorry to hear of your illness.聽(tīng)說(shuō)您病了都很擔(dān)心.
63) There ,there, Now try not to get too upset about it.
好啦,不要為這事太煩惱了.
64) I wish you good health.祝您健康.
65) Let me wish you every success.
祝您一切順利!
66) Happy New Year!新年快樂(lè)!
67) Merry Christmas!圣誕節(jié)快樂(lè)!
68) Happy birthday to you!
祝您生日快樂(lè)!
69) Congratulations!祝賀您!（恭喜）
70) My hearty congratulations!
衷心祝賀您!
71) As you wish(or like)
隨您的便.
72) Certainly.當(dāng)然可以.
73) Of course.當(dāng)然可以.
74) Go ahead and do what you like.
干吧,你喜歡干什么就干什么.
75) I’m sorry, that’s not allowed.
對(duì)不起,這是不允許的.
76) No, I’m afraid not.不,恐怕不行.
77) Out of the question, I’m afraid.
恐怕不可能.
78) Walk straight ahead.一直往前走.
79) Turn left(right).往左（右）轉(zhuǎn).
80) Go upstairs(downstairs).
上（下）樓.
81) Take the lift to the third floor.
乘電梯到三樓.
82) The lifts are in the lobby near the main entrance.
電梯間在大廳靠大門外.
83) The bellman will show you the way to the banquet hall.
大堂服務(wù)員將領(lǐng)您去宴會(huì)廳.
84) There is a washroom at the end of the corridor.洗手間在走廊盡頭.
85) The post and cable service is opposite the bar.
郵電所在酒吧對(duì)面.
86) The bank is next to the shop.
銀行在小賣部隔壁.
87) You can get your money changed at the cashier’s desk.
你可以收銀外兌換錢.
88) How much would you like to change?你要兌換多少呢?
89) The rates of exchange are on the board there.
兌換率寫(xiě)在那這的黑板上.
90)There are some local products on sale here.這里出售一些地方產(chǎn)品.
91) It’s sold by weight(yard, meter…)
這個(gè)按重量（碼,米……）計(jì)價(jià)出售.
92) Sorry, it’s sold out.
對(duì)不起,賣完了.
93) How do you like this?
您看這個(gè)怎么樣?
94) What about that one?
你看那個(gè)好嗎?
95) Here is your change.
這是找您的錢.
96) Here is your receipt.
這是你的收據(jù).
97) Air mail or ordinary mail?
是航空信還是平信?
98)An air mail letter for abroad is $1.60.寄往國(guó)外的航空信需1.60元.
99) The travel agency in the hotel takes all kinds of booking.
飯店的旅行社代辦各種預(yù)訂票.
100) Please don’t smoke here.
請(qǐng)不要在這里抽煙.
Part two: reception &housekeeping service
第二部分：總臺(tái)及客房服務(wù).
101)What kind of room would you like (or prefer)?您希望要什么樣的房間?
102) Do you want a single room or a double room?
你想要單人房還是雙人房?
103) Would you like a room with bath or shower?
您想要浴缸的還是淋浴的房間?
104) How long do you plan to stay here?你打算住多久?
105) For how many nights
你要住幾個(gè)晚上?
106) How many people are there in your party?你們一起有幾個(gè)人?
107) I can book you a single room with shower for the 26th.
我可以為您在26日訂一個(gè)帶淋浴的單人間.
108) What time will you be arriving?
您將何時(shí)到達(dá)?
109) Unfortunately, we are fully booked for the 21st
遺憾的是21日的客房全部訂滿.
110) We won’t be able to guarantee you a room for May 6th .
我們不能保證5月6日給您一個(gè)房間.
111) For a single room the price would be 35 dollars
單人房的價(jià)格是35美元.
112) There is a small charge of 25 cents a day extra.
每天要收25美分附加費(fèi).
113) There’s a reduction for children.
兒童可以減價(jià).
114) Could you fill in this form, please?
請(qǐng)?zhí)顚?xiě)這份表格.
115) Could you sign your name,please?
請(qǐng)簽上您的姓名.
116) Give me your passport,please,We need it for registration.
請(qǐng)把護(hù)照給我,我們登記時(shí)需要.
117) Have you got any identification?
你有身份證嗎?
118) May I see your passport,please?
請(qǐng)把護(hù)照給我.
119) Would you please complete this registration form?
請(qǐng)您填寫(xiě)這張登記表好嗎?
120) What’s your occupation,please?
請(qǐng)問(wèn)您的職業(yè)?
121) What’s your nationality, please?
請(qǐng)問(wèn)您的國(guó)籍?
122) What’s your address in your native country,please?
請(qǐng)問(wèn)您在本國(guó)的住址?
123) Your room number is 246 on the second floor.
您的房間號(hào)碼是二樓的246室.
124) Number 246 is an air-conditioned room with a private bath.
246號(hào)是帶空調(diào)和獨(dú)用浴室的房間.
125) Here’s your key card.
這是您的匙牌.
126) Here’s your key to Room 246.
這是您246號(hào)房間的鑰匙.
127) I’ll get the porter to take your luggage up.
我會(huì)叫行李員把您的行李搬上去.
128) The porter here will take your luggage and show you the way.
這里的行李員會(huì)為您提行李,并為您領(lǐng)路.
129) We’ll extend the reservation for you.我們可以為您延長(zhǎng)預(yù)訂.
130) We’ll make the change for you.
我們可以給您換個(gè)房間.
131) You may keep the room till 3 p.m,if you wish. 如果您愿意,可以將房間保留到下午三點(diǎn).
132) How much longer would like to stay?您想再住多久?
133) If you want to keep your room this afternoon, we’ll have to charge you 50% of the price.
如果您需要再住一個(gè)下午,我們要向您收50%房費(fèi).
134) I’m afraid you’ll have to vacate your room by 11. 恐怕要請(qǐng)您在十一點(diǎn)以前搬出房間了.
135) Are you checking out today, Mr. Smith?史密斯先生,您今天可以結(jié)帳嗎?
136) Would you like to vacate your room now? 您今天要退房嗎?
137) Your bill totals $665.
您的帳單合計(jì)655美元.
138) That makes a total of $665.
總計(jì)是655美元.
139) That comes to $665 altogether.
共計(jì)655美元.
140) Here is your bill. Would you please check it?
這是您的帳單,請(qǐng)您過(guò)目.
141) That charge is for drinks taken from the mini-bar. 那筆錢是您從房間冰箱里取用飲料的費(fèi)用.
142) Your overseas telephone call is included in the bill. 您的國(guó)際長(zhǎng)途電話費(fèi)用包括在這個(gè)帳單里.
143) The service charge is included in this bill.這個(gè)帳單包括報(bào)務(wù)費(fèi).
144)How would you like to settle your bill (or account)?您準(zhǔn)備怎樣付帳?
145) In what form will payment be made?您準(zhǔn)備以何種方式付帳.
146) Are you going to pay in cash or by credit card?
您準(zhǔn)備用現(xiàn)金還是信用卡付款?
147)We accept the following credit cards,….我們接受下列信用卡……
148)I’m sorry,we don’t accept personal cheques.對(duì)不起,我們不收個(gè)人支票.
149) All lf the rooms have phones.
所有房間都有電話.
150) If there’s anything you need, just ring reception.
如果您需要什么,就打電話給服務(wù)臺(tái).
151) If there’s anything for the laundry, just leave it in the laundry bag in your room.
如果您有衣物要送洗衣房,只要把它放在您的房里的洗衣袋里就行了.
152) Washing handed in by 9:30 a.m.,will be returned to you before 5:30 p.m. on the same day
早上9：30以前送去洗的衣服,當(dāng)天下午5：30以前能送回來(lái).
153)If you wish to have breakfast in your room, ask for room service on the phone.如果您希望在房間里用早餐請(qǐng)通過(guò)電話要客房服務(wù).
154)Room service is available from 6 a.m. .從早晨六點(diǎn)開(kāi)始提供客房服務(wù).
155) Here is a brochure explaining hotel services
這里有個(gè)小冊(cè)子介紹飯店各項(xiàng)服務(wù).
156) If you need anything, just press the call button.
如果您要什么,就按這個(gè)喚人按鈕.
157) You can make a long distance call from your room.
您可以從您房間里打長(zhǎng)途電話.