英語翻譯
Dear Sir/Madam,Thank you for contacting Online Support.If you believe your account has been compromised and you are unable to use the Account Retrieval System to retrieve your customer number or reset your account password we would be able to update the admin email on the account for you.Please reply to this email with your accounts 4 Digit Support PIN and the email you would like to have linked to your account.Once we have made the email change to your account you will receive an email confirmation that this has been done.Once changed you would be able to use our Account Retrieval System to reset your accounts password.If you are unable to remember the 4 Digit Support PIN and cannot login to your account you will need to fill out the Request for Change of Account / Email Update Form to have the admin email address changed on your account.Please note the more information you are able to provide on this form the faster we will be able to process your request.Once you are able to gain access to your account we would suggest that you update your account's password and perhaps the password to the email account on file as well as the 4 Digit Support PIN and possibly the payment information linked to your account as these are ways an individual can gain access to your account.You would be able to use the following information to update account information.