接待員: Good evening sir, welcome to Chang Qing Hotel, how may I help you?
John: Hi there, I would like to have a stay for two nights please.
接待員: Sure, do you have a reservation sir?
John: Sorry, but no I don't, is that a problem?
接待員: That's fine, if I may have you sign this walk-in registration for me.
John: Ok
John: Here you go, the form is all filled out.
接待員: All right sir, let me just confirm, you would like to have a two night stay in a presidential suite, is that right?
John: That's correct.
接待員: All right, here's your receipt and here's your total, how would you like to pay for it?
John: Visa please
接待員: Ok, that's fine.
接待員: May I get you to sign the touch screen pad to authorize the swipe of your card?
John: Sure no problem.
接待員: Here's your card, your room key and all your documents, your valet will take all your luggage to your room. Have a good stay at our hotel.
John: Thank you for your hospitality, you have a great evening too.