Capturing Value From Customers
Value is captured from customers via current and future sales, market share and profit.
Superior customer value leads to highly satisfied loyal customers who buy more.
Key outcomes of customer value include customer loyalty and retention, share of market, share of customer, and customer equity.
Capturing Value From Customers
Customer lifetime value
The value of the entire stream of purchases that the customer would make over a lifetime of patronage.
Share of customer
The portion of the customer’s purchasing that a company gets in their product categories.
Capturing value from customers 請用英文解釋,
Capturing value from customers 請用英文解釋,
我指的是對它的理解和一些步驟,like steps,中文翻譯誰都會(huì)~我想說,我也沒書,這只是個(gè)topic
我指的是對它的理解和一些步驟,like steps,中文翻譯誰都會(huì)~我想說,我也沒書,這只是個(gè)topic
英語人氣:259 ℃時(shí)間:2020-03-31 17:29:07
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