關(guān)于打電話的.希望可以幫到你.
Sally: Good morning, ABC Computers, Sally speaking. Can I help you?
Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.
Sally: Just a moment, please. I'll transfer you.
Caller 1: Thank you.

Sally: Good morning, ABC Computers, Sally speaking. Can I help you?
Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?
Sally: I'm sorry, he's in a meeting. May I take a message?
Caller 2: When will he be available?
Sally: I don't know, sir. Would you like to leave a message?
Caller: No, that's OK. I'll call back.

Sally: Good morning. Ms Carling's office. What can I do for you?
Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.
Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.
Caller 3: That'll be fine. Thank you very much.

中文參考：

在這段對(duì)話中,Sally是一家大型電腦硬件供應(yīng)商的接待員.今天早晨,一位私人秘書請(qǐng)了病假,Sally暫替她的工作.

Sally: 早上好.ABC公司,我是Sally,請(qǐng)問您有什么事嗎?
Caller 1: 是的,我是Dave Michaels,請(qǐng)Amy Winters聽電話.
Sally: 請(qǐng)稍等.我給你轉(zhuǎn)過去.
Caller 1: 謝謝.

Sally: 早上好.ABC公司,我是Sally,請(qǐng)問您找那位?
Caller 2: 我是Lance Stevens,請(qǐng)你們的客戶服務(wù)部經(jīng)理接電話,好嗎?
Sally: 對(duì)不起,他在開會(huì).要留個(gè)口信嗎?
Caller 2: 他什么時(shí)間方便?
Sally: 我不知道,先生.您需要留個(gè)口信嗎?
Caller 2: 不用了.我會(huì)再打過來的.

Sally: 早上好,Carling女士的辦公室,我能為您做什么嗎?
Caller 3: 我是Marlene Casper,我要約見Carling女士,她知道我是誰.
Sally: 請(qǐng)稍等,我查一下她的日程……您明天10:00可以會(huì)見Carling女士.
Caller 3:很好.非常感謝.