英語翻譯
Dear Zou,
Thank you for contacting Online Support.Products purchased with Alipay may not be available for up to 24 hours while Alipay confirms that the funds have been received.A receipt does not display until the products are available in the account.If this time frame has passed since your initial purchase,please let us know so we may troubleshoot further.
You can view,print,and search your previous orders.
To Access Your Order History
Log in to your Account Manager.
From the My Account menu,click Order History.
On the Order History page,you can do the following:
To view a receipt,click the receipt number.
To print a receipt,click Printable Version at the top of the receipt.
To search your receipts by product,select the product from the By Product Type list and click Go.
To search your receipts by domain name,enter the domain in the By Domain Name field and then click Go.
Please let us know if we can assist you in any other way.
Regards,
Topher P.
Online Support Team