Dear Sir,
I am writing to you about my stay at your hotel.
My wife and I 41 on Saturday,15th .May and stayed 42 a week.Though we were treated 43 and found the service(服務(wù)) excellent,we 44 there are one or two matters we 45 bring your attention.
1,we had hoped for a nice 46 from our busy work lives,and your ad 47 "Comfortable and qui­et".We want to have a chance to enjoy ourselves.How­ever,we were 48 to find that repairs are sometimes needed,but is it 49 necessary to start early in the morning?
2,we had hoped to 50 in your "wonderful pool".To our disappointment (失望),we found that it was 51 for the whole time of our stay.
I 52 you do not mind me writing to you 53 these things,but I would be happy 54 you could give me some explanation(解釋).As I 55 at the start,it is a pity,and your service is so well in other fields.