投訴信1(嚴重)
I write this letter to you to　I write this letter to you to make some complaints about the terrible treatment I have experienced._____There＇ s something wrong with it.That makes me extremely unhappy.
I think your store should take full responsibility.As my rights were severely violated,I hereby demand _____to pay for my loss.As the Consumers’ Right Law states,I want an additional compensation.Apart from this,I require serious apologies.And considering the seriousness of the matter,I withhold my right to sue_____if my demands are not properly handled.I insist that you give me a satisfactory reply.
Look forward to your reply.
Sincerely yours,
投訴信2(輕微)
Directions:You live in a room in college which you share with another student.You find it very difficult to work there because your roommate always has friends visiting.He/She has parties in the room and sometimes borrows your things without asking you.
Write a letter to the Accommodation Officer at the college and:
1)\x09ask for a new room next term,
2)\x09you would prefer a single room,
3)\x09explain your reasons.
Dear Sir or Madam：\x09
I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation.I would prefer to move into a single room next semester,as I find the present sharing arrangement inconvenient.
I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior.For one thing,his friends are constantly visiting him; for another,he regularly holds noisy parties.
To solve this difficulty/surmount this difficulty/improve this situation/crack this hard nut,I hope to draw the attention of the authorities concerned.I am sure you will agree that the only solution is for me to move into a room of my own.Therefore,I would be grateful if you could find a single room for me,preferably not in the same building but as near to the college campus as possible.
Yours sincerely,
Li Ming（128）