a:waiter!
w:may i help you?
a:please ask your manager to be here.
m:miss,what can i do for you?
a:i wonder if your restaurant has passed the sanitation check.
m:em,is there something wrong?
a:yes.look at the plate,what is the little things with green skin?
m:o,i'm sorry.
a:i come here for dinner not apologise.
m:sorry .it's all our false.we can change anther plate for you.
a:no.i dare not eat in your restaurant.
m:ok.we are really sorry.if you don't want to have meal,we can give the money back to you.
a:definitely!
m:we are sorry.welcome to our restaurant again.
a:no way!
你可以自己再添加一些,這里是簡(jiǎn)單的表示憤怒和經(jīng)理的道歉及解決方式.