I got home only to find that the television useless.So I returned to the shopping hall to negotiate with the clerks there in hope of getting a change.The result turned out to be very unsatisfactory.The clerk didn't show good manners and would not comply with my demand.As a consumer,I take it for granted that I have the right to safeguard my legal rights.Besides my requirement was not unreasonable,which was supposed to be their responsibility.I hope that you can give me a satisfactory reply.And at the same time I hope that you can manage your working staff to serve your clients with a better attitude.
僅供參考,歡迎指正