hello.
as we all know,glasses are extremly fragile, therefore, it is normal if one or two pairs are broken in the line-haul. however, seldom do a large portion of glassesget broken because of the pressure,not to mentiontheir outer packings are basically in good condition. you have already seen the glass-box sample before this deal,so you may know whether the boxes are reliable or not. and this time all the glasses are packed according to your demand. i've been in this field for quite a long time and fortunately i have never got any complaint about how bad our glasses are. after serious consideration, i am willing to give $20 back to you since there might be some accidents this time. if you are not satisfied with my comprimise, please return the goods to me. thank you.
happy everyday!