當郵遞員將您的包裹送往買家地址,而該地址沒有人簽收的時候,郵遞員便會留一張便條在該地址,通知買家在一定的時間內(nèi)到指定郵局領取,超時則將貨物退回發(fā)貨地.
而忙碌的買家往往沒有注意到該便條,也沒有進行網(wǎng)站包裹的實時追蹤,因此不知道包裹已經(jīng)在郵局了.此時,如果您追蹤到包裹的狀態(tài)為“Notice Left 通知”,您則需要通過郵件提醒買家及時領取,一方面避免貨物被退回而引發(fā)的“物品未收到”糾紛,同時也讓買家感受到您的溫馨服務,從而留下好評.
提醒買家及時領取包裹模板：Dear ________,
It came to our attention that a “pick up” notice was left to you earlier through our shipment status tracking.Please be reminded to pick up your parcel at the appointed post office within the given deadline.Hope you like the item sincerely.
And please remember to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5 if you’re satisfied with our product and our total service.Your recognition is our motivation in developing our business as well as serving you even better.
If you have any questions/comments,feel free to contact us anytime.
Yours,